Shipping policy
Processing Time
All orders are processed within 2–4 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Free Shipping: Orders over $60 qualify for free standard shipping.
Standard Shipping: $12.99, estimated delivery 7–15 business days.
Express Shipping: $50, estimated delivery 3–7 business days.If you require Express Shipping services (FEDEX / UPS / DHL / SF), please contact our staff via Email or WhatsApp.
Additional shipping charges will be applied based on the volume and weight of the goods.
Delivery delays can occasionally occur due to customs clearance or high seasonal demand.
Shipping Locations
We currently ship to most countries worldwide. If your location is not available at checkout, please contact us for assistance.
Order Tracking
Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking information may take 24–48 hours to update.
Customs, Duties, and Taxes
Kiratoy is not responsible for any customs fees or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Questions
If you have any questions about shipping, feel free to contact us at support@kiratoy.shop.